Terms of Service

WHEREAS, Kanoonseva Technologies Private Limited, a company duly incorporated under the provisions of the Companies Act, 2013, bearing Corporate Identification Number as registered with the Registrar of Companies, with its registered office in India (hereinafter referred to as "the Company," "we," "us," or "our"), operates an AI-assisted legal document generation platform accessible at kanoonseva.in (hereinafter referred to as "the Platform");

AND WHEREAS, the Company is desirous of providing document generation, clause management, legal research, and allied services to individuals, businesses, legal professionals, and other entities (hereinafter collectively referred to as "Users" or "you") in the territory of India and to the Indian diaspora abroad;

AND WHEREAS, the User is desirous of availing the services offered on the Platform subject to the terms and conditions herein;

NOW, THEREFORE, in consideration of the mutual covenants, representations, warranties, and agreements contained herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows:

In these Terms of Service, unless the context otherwise requires, the following expressions shall have the meanings ascribed to them hereunder:

1.1 "Account" means the registered profile created by the User on the Platform.

1.2 "Applicable Law" means all applicable statutes, regulations, ordinances, rules, orders, decrees, and other legislative enactments for the time being in force in India, including but not limited to the Indian Contract Act, 1872; the Information Technology Act, 2000; the Companies Act, 2013; the Consumer Protection Act, 2019; the Copyright Act, 1957; the Indian Stamp Act, 1899; the Registration Act, 1908; the Arbitration and Conciliation Act, 1996 (as amended by the Arbitration and Conciliation (Amendment) Act, 2019); and the Digital Personal Data Protection Act, 2023.

1.3 "Document" means any legal instrument, agreement, deed, notice, petition, affidavit, contract, or other document generated by the User through the Platform using the Company's templates and AI assistance.

1.4 "Intellectual Property Rights" means all intellectual property rights subsisting under Applicable Law, including but not limited to rights under the Copyright Act, 1957, the Patents Act, 1970, the Trade Marks Act, 1999, and the Designs Act, 2000.

1.5 "Platform" means the website kanoonseva.in, its sub-domains, associated mobile applications, application programming interfaces (APIs), and all services offered thereunder.

1.6 "Subscription" means the periodic licence granted to the User to access premium features of the Platform upon payment of the applicable fees.

1.7 "Terms" or "Terms of Service" means these Terms of Service as amended from time to time.

1.8 "User Content" means all data, text, information, and documents uploaded, entered, or otherwise submitted by the User on the Platform.

Interpretation: Words importing the singular shall include the plural and vice versa. References to any statute or statutory provision shall be construed as a reference to that statute or provision as amended, re-enacted, or replaced from time to time.

2.1 By accessing, browsing, registering on, or otherwise using the Platform in any manner whatsoever, you unconditionally and irrevocably agree to be bound by these Terms, including any guidelines, policies, and supplementary terms incorporated herein by reference. If you do not agree to these Terms in their entirety, you are expressly prohibited from accessing or using the Platform and must immediately cease any such use.

2.2 These Terms constitute a legally binding agreement between you and the Company within the meaning of Section 10 of the Indian Contract Act, 1872. Your click-wrap acceptance, continued use of the Platform, or completion of the registration process constitutes a valid offer and acceptance in law, and the resulting agreement shall be enforceable as an electronic contract within the meaning of Section 10A of the Information Technology Act, 2000.

2.3 The Company reserves the right, in its sole and absolute discretion, to amend, modify, supplement, or replace these Terms at any time and for any reason. Such amendments shall be communicated to registered Users via electronic mail at least fifteen (15) days prior to coming into effect. Your continued use of the Platform following the effective date of any such amendment shall constitute your deemed acceptance of the revised Terms.

2.4 In the event of any conflict between these Terms and any other policy or guideline published on the Platform, these Terms shall prevail to the extent of such inconsistency, unless otherwise expressly stated.

3.1 The Platform provides an AI-assisted document generation and legal resource service, offering the following features (subject to the User's applicable subscription tier):

3.2 The Platform is an "intermediary" within the meaning of Section 2(1)(w) of the Information Technology Act, 2000, and avails the protections available to intermediaries under Section 79 of the said Act, subject to compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

3.3 The Company may, at its sole discretion and without any obligation to do so, modify, suspend, or permanently discontinue any feature or service offered on the Platform, with or without prior notice to Users. The Company shall not be liable for any loss, inconvenience, or damage arising from any such modification, suspension, or discontinuance.

3.4 Access to certain features of the Platform is subject to the User holding an active, paid Subscription at the requisite tier, as more particularly described on the Platform's Pricing page.

4.1 IMPORTANT LEGAL NOTICE: The documents, templates, clauses, AI-generated outputs, case summaries, and all other information provided on or through the Platform are for general informational and document-drafting assistance purposes only. Nothing on the Platform constitutes, or shall be construed to constitute, legal advice.

4.2 The Company is not a law firm and does not practice law. No advocate-client relationship, solicitor-client relationship, or attorney-client privilege is created by virtue of a User's access to or use of the Platform. The Company does not hold itself out as providing legal services within the meaning of the Advocates Act, 1961, and does not employ advocates to provide legal advice to Users.

4.3 The practice of law in India is regulated by the Bar Council of India under the Advocates Act, 1961. Only a duly enrolled advocate, as defined under Section 2(1)(a) of the said Act, is authorised to provide legal advice and represent parties before courts, tribunals, and other quasi-judicial bodies. For any legal advice, representation, or assistance in legal proceedings, Users are strongly advised to consult a qualified advocate duly enrolled with the appropriate State Bar Council.

4.4 Laws and regulations in India vary significantly across states, union territories, and jurisdictions. Stamp duty rates, registration requirements, local body regulations, and procedural requirements differ by state. A document generated on the Platform may require modification to comply with the specific laws, stamp duty obligations under the Indian Stamp Act, 1899, and registration requirements under the Registration Act, 1908, applicable to the User's jurisdiction.

4.5 The Company makes no warranty, express or implied, that any Document generated through the Platform will be (a) legally valid or enforceable in any particular jurisdiction; (b) admissible as evidence before any court or tribunal; (c) compliant with requirements that may arise after the date of generation due to legislative amendments or judicial pronouncements; or (d) appropriate for the User's specific factual and legal circumstances.

5.1 To be eligible to use the Platform, a User must:

(a) Be a natural person of not less than eighteen (18) years of age, or a duly authorised representative of a legal entity such as a company, limited liability partnership, partnership firm, or any other body corporate incorporated or registered under Applicable Law in India;

(b) Be of sound mind and possess the legal capacity to enter into a valid and binding contract in accordance with Section 11 of the Indian Contract Act, 1872, which provides that every person is competent to contract who is of the age of majority, is of sound mind, and is not disqualified from contracting by any law to which such person is subject;

(c) Not be barred, prohibited, or restricted from accessing or using the Platform under any order of a competent court or tribunal, or under any provision of Applicable Law;

(d) Not have had an Account previously terminated by the Company for violation of these Terms.

5.2 Where a User accesses the Platform on behalf of a legal entity, such User represents and warrants that they are duly authorised by the said entity to accept these Terms on its behalf and to bind the entity to the obligations set forth herein.

5.3 By creating an Account or using the Platform, the User represents, warrants, and covenants that all of the eligibility requirements set out in Clause 5.1 above are fulfilled and shall remain fulfilled throughout the period of use.

6.1 Registration: To access certain features of the Platform, Users are required to create an Account by providing accurate, current, complete, and non-misleading registration information. The User undertakes to promptly update such information in the event of any change.

6.2 Account Security: The User is solely responsible for:

(a) Maintaining the confidentiality and security of their Account credentials, including username, password, and any multi-factor authentication codes;

(b) All activities, actions, and transactions that occur through or under their Account, whether or not authorised by the User;

(c) Ensuring that their Account is not accessed by, or used for the benefit of, any third party without the Company's prior written consent.

6.3 Unauthorised Access: In the event the User becomes aware of, or reasonably suspects, any unauthorised access to or use of their Account, the User shall immediately notify the Company at support@kanoonseva.in. The Company shall not be liable for any loss or damage arising from the User's failure to comply with this obligation.

6.4 The Company may, without prejudice to its other rights and remedies, immediately suspend or permanently terminate a User's Account without prior notice upon detection of: (a) a breach of these Terms; (b) suspicious or fraudulent activity; (c) conduct that may expose the Company or other Users to legal liability; or (d) any violation of Applicable Law, including but not limited to the provisions of the Information Technology Act, 2000, pertaining to identity theft (Section 66C) and computer-related offences (Section 43).

7.1 Subject to these Terms and the User's compliance therewith, Documents generated by a User through the Platform, based on the User's own inputs and instructions, shall vest in and belong to the User ("User Documents").

7.2 The Company does not claim any ownership right or title in the User Documents. By using the Platform to generate a Document, the User grants the Company a limited, non-exclusive, royalty-free, worldwide licence to process, store, transmit, and display the User Document solely to the extent necessary to provide the services contracted for under the User's Subscription.

7.3 Important Limitations of User Documents:

(a) Documents generated on the Platform are NOT certified copies within the meaning of the Indian Evidence Act, 1872, or the Registration Act, 1908.

(b) Certain categories of documents under Indian law require execution on non-judicial stamp paper of prescribed denomination, physical signatures by authorised parties, attestation by witnesses, and registration with the Sub-Registrar of Assurances (as mandatorily required under Section 17 of the Registration Act, 1908, for instruments such as sale deeds, gift deeds, and leases exceeding one year). The generation of such documents on the Platform constitutes only the first step in the execution process; compliance with stamp duty and registration requirements remains the sole responsibility of the User.

(c) The Company assumes no responsibility for ensuring that a User Document is executed in compliance with the procedural requirements applicable to that category of document in the User's jurisdiction.

8.1 Stamp Duty: Many categories of legal instruments in India are subject to stamp duty under the Indian Stamp Act, 1899, and the corresponding state stamp duty legislation. Stamp duty rates are determined by the nature of the instrument and the state in which it is executed, presented for payment, or has its principal effect.

8.2 The User expressly acknowledges and agrees that:

(a) The Platform does not automatically calculate, advise on, or arrange for the payment of stamp duty applicable to any Document;

(b) Execution of a Document on inadequately stamped paper may render the instrument inadmissible in evidence (except on payment of penalty) under Section 35 of the Indian Stamp Act, 1899;

(c) It is the User's sole and exclusive responsibility to determine the applicable stamp duty in their jurisdiction, procure non-judicial stamp paper or franking of the requisite denomination, and ensure proper execution of the Document in accordance with the requirements of Applicable Law.

8.3 Registration: Where any Document is compulsorily registrable under Section 17 of the Registration Act, 1908, or optionally registrable under Section 18 thereof, the User shall be solely responsible for presenting the duly executed Document for registration before the competent Sub-Registrar within the time prescribed by law.

8.4 The Company shall not be liable for any financial loss, penalty, fine, or legal consequence suffered by the User as a result of non-payment or underpayment of stamp duty, or failure to register a Document as required by law.

9.1 The Platform employs artificial intelligence and machine learning technologies, including large language models, to assist in the generation, drafting, rewriting, and review of legal documents. The AI output is generated on the basis of probabilistic models trained on legal and general text data, and is subject to inherent limitations.

9.2 The User acknowledges and expressly accepts that:

(a) AI-generated content may contain errors, omissions, inaccuracies, or outdated information, and must not be relied upon as a definitive or authoritative legal statement;

(b) The AI system does not have knowledge of the User's specific factual circumstances, local court practices, the latest judicial pronouncements, or legislative amendments that may have occurred after the system's training data was compiled;

(c) Every Document generated or rewritten with AI assistance should be reviewed by the User, and for documents of significant legal or financial consequence, by a qualified advocate, before execution;

(d) The Company provides no guarantee, representation, or warranty regarding the accuracy, completeness, currency, reliability, fitness for purpose, or legal validity of any AI-generated output.

9.3 Use of the AI assistance features constitutes the User's informed acceptance of the limitations described in this Clause and a release of any claim against the Company arising from reliance on AI-generated output.

10.1 Company Property: The Platform, including its software, source code, algorithms, AI models, databases, design elements, user interface, templates (in their original, unmodified form), clause library (in its pre-populated state), proprietary methodology, trade marks, service marks, trade names, and all associated Intellectual Property Rights, are owned by or licensed to the Company and are protected by the Copyright Act, 1957, the Trade Marks Act, 1999, the Patents Act, 1970, and applicable international intellectual property conventions to which India is a signatory.

10.2 Restrictions: Save and except as expressly permitted under these Terms or by Applicable Law, the User shall not, without the prior written consent of the Company:

(a) Copy, reproduce, modify, translate, adapt, create derivative works from, or exploit any part of the Platform or its content;

(b) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software forming part of the Platform;

(c) Remove, alter, or obscure any copyright notice, trade mark, or proprietary legend appearing on the Platform;

(d) Use the Company's trade marks, trade names, or branding in any manner that is likely to cause confusion or that misrepresents the User's relationship with the Company.

10.3 Limited Licence to User: Subject to these Terms, the Company grants the User a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for the User's own lawful purposes in connection with the generation and management of the User's Documents.

10.4 Feedback: Any feedback, suggestions, or improvement ideas submitted by the User to the Company shall be deemed non-confidential and shall become the Company's property, with the Company being free to use and incorporate such feedback without restriction or compensation to the User.

11.1 The User expressly undertakes not to use the Platform, directly or indirectly, for any of the following purposes:

(a) The creation, generation, or dissemination of fraudulent, forged, fabricated, misleading, or illegal documents, which conduct may constitute offences under Sections 463 to 477A of the Indian Penal Code, 1860 (including forgery, using forged documents as genuine, and possession of forged documents), or the Bharatiya Nyaya Sanhita, 2023;

(b) Cheating, misrepresentation, or obtaining anything of value by deception, which may constitute an offence under Section 420 of the Indian Penal Code, 1860, or its equivalent under the Bharatiya Nyaya Sanhita, 2023;

(c) Generating documents intended to facilitate, conceal, or further any criminal activity, money laundering, terrorist financing, or any activity prohibited under the Prevention of Money-Laundering Act, 2002, the Unlawful Activities (Prevention) Act, 1967, or any other statute;

(d) Infringement of the Intellectual Property Rights of any third party;

(e) Harassment, intimidation, defamation, or harm to any individual or class of individuals;

(f) Unauthorised access to, interference with, or disruption of the Platform or its infrastructure, which conduct may constitute an offence under Sections 43, 66, 66C, or 66D of the Information Technology Act, 2000;

(g) Systematic scraping, crawling, or automated downloading of content from the Platform without the Company's prior written authorisation;

(h) Impersonation of any person, entity, government authority, court, or tribunal;

(i) Any use that violates any Applicable Law or the rights of any third party.

11.2 Violation of any prohibition set out in this Clause may result in immediate termination of the User's Account, forfeiture of all paid Subscription fees, and, where warranted, referral of the matter to the appropriate law enforcement authorities.

12.1 Free and Paid Tiers: The Platform offers both a complimentary free tier and paid Subscription tiers as detailed on the Platform's Pricing page. The Company reserves the right to modify the features available at each tier at any time, subject to providing reasonable advance notice to existing subscribers.

12.2 Billing: Paid Subscriptions are billed on a monthly or annual basis, as selected by the User at the time of purchase. Subscription fees are billed in advance at the commencement of each billing period.

12.3 Payment Processing: All payments are processed through Razorpay Software Private Limited, a payment aggregator licensed by the Reserve Bank of India. The Company does not store, retain, or have access to the User's payment card details. By using the Platform's payment services, the User also agrees to Razorpay's terms of service and privacy policy.

12.4 Taxes: All Subscription fees are exclusive of Goods and Services Tax (GST) or such other taxes, cesses, or levies as may be applicable from time to time under Applicable Law. GST will be levied at the applicable rate in addition to the stated Subscription fee. The Company shall issue a GST-compliant invoice for each transaction.

12.5 Price Changes: The Company reserves the right to revise Subscription fees at any time, provided that existing subscribers shall be given at least thirty (30) days' advance written notice before any price increase takes effect. Continued use of the Platform after the effective date of any price change constitutes acceptance of the revised fees.

12.6 Consumer Protections: The User's rights as a "consumer" under the Consumer Protection Act, 2019 (including Section 2(9) thereof) shall be unaffected by these Terms to the extent such rights cannot be excluded or limited by contract under Applicable Law.

13.1 General Policy: Notwithstanding anything to the contrary in these Terms, Subscription fees paid to the Company are generally non-refundable, given the immediate access to digital services granted upon payment.

13.2 Exceptions: Refunds shall be considered, at the Company's sole discretion, in the following circumstances:

(a) Where the Platform suffers a material technical failure that prevents the User from accessing the service for a continuous period exceeding forty-eight (48) hours within a paid billing period, the Company may, at its discretion, issue a pro-rata credit or refund for the affected period;

(b) Where a User cancels their Subscription within seven (7) calendar days of the initial purchase ("Cooling-Off Period") and has generated fewer than three (3) Documents during that period, a full refund of the first billing period's fee may be requested by writing to billing@kanoonseva.in.

13.3 All refund requests must be submitted in writing to billing@kanoonseva.in within thirty (30) days of the relevant billing date. Requests submitted after this period shall not be considered.

13.4 The refund policy set forth herein shall be without prejudice to any statutory right of refund or remedy available to the User under the Consumer Protection Act, 2019, or any other Applicable Law.

14.1 To the fullest extent permitted by Applicable Law, the Company, its officers, directors, employees, shareholders, agents, and service providers shall not be liable to the User or any third party for:

(a) Any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising from or in connection with the User's use of, or inability to use, the Platform;

(b) Any loss of revenue, profits, business, data, goodwill, or anticipated savings;

(c) Any loss or damage arising from errors, inaccuracies, or omissions in any Document generated through the Platform, or from the User's reliance on any AI-generated content;

(d) Any loss or damage arising from changes in Applicable Law that render a previously generated Document non-compliant;

(e) Any loss or damage arising from the conduct or acts or omissions of third-party service providers, including payment gateways and database infrastructure providers.

14.2 Cap on Liability: Notwithstanding any other provision of these Terms, the Company's aggregate and cumulative liability to the User for all claims arising out of or in relation to these Terms or the use of the Platform shall not, in any event, exceed the total Subscription fees actually paid by the User to the Company in the three (3) calendar months immediately preceding the event giving rise to the claim.

14.3 Essential Basis: The User acknowledges that the limitations of liability set out in this Clause are an essential element of the bargain between the parties and that the Company would not have provided access to the Platform on the commercial terms herein without such limitations.

14.4 Nothing in these Terms shall limit or exclude the Company's liability for: (a) death or personal injury caused by the Company's proven negligence; (b) fraud or fraudulent misrepresentation by the Company; or (c) any other liability that cannot be excluded or limited under Applicable Law.

15.1 The User shall defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, advisors, agents, and licensors (collectively, the "Indemnified Parties") from and against any and all third-party claims, demands, actions, proceedings, liabilities, losses, damages, fines, penalties, costs, and expenses (including reasonable legal fees and advocate fees as awarded by a competent court) arising out of or in connection with:

(a) The User's use of or access to the Platform;

(b) Any breach by the User of these Terms, any representation or warranty made herein, or any Applicable Law;

(c) Any User Content uploaded, entered, or generated through the User's Account;

(d) Any Document generated, executed, or utilised by the User through the Platform;

(e) The User's violation of any third-party rights, including Intellectual Property Rights or rights of privacy.

15.2 The Company reserves the right, at its own expense, to assume the exclusive defence and control of any matter subject to indemnification by the User, in which event the User shall cooperate fully with the Company and shall not settle any such matter without the Company's prior written consent.

16.1 The Company shall not be in breach of these Terms, nor liable for any delay or failure in performance of its obligations hereunder, if and to the extent such failure or delay is caused by or results from a Force Majeure Event.

16.2 "Force Majeure Event" means any event or circumstance beyond the reasonable control of the Company, including but not limited to: acts of God, natural disasters, floods, earthquakes, epidemics, pandemics, war, civil unrest, riots, acts of terrorism, governmental orders, embargoes, sanctions, internet or telecommunications failures, power outages, cyber-attacks, failures of third-party cloud infrastructure, or any event analogous to the foregoing.

16.3 In accordance with the principles established by the Supreme Court of India in Energy Watchdog v. Central Electricity Regulatory Commission [(2017) 14 SCC 80], a Force Majeure event must (a) be beyond the control of the affected party; (b) not have been reasonably foreseeable at the time of entering into the agreement; and (c) have rendered performance of the contractual obligation impossible, not merely more onerous or commercially inconvenient.

16.4 If a Force Majeure Event continues for a period in excess of thirty (30) consecutive days, either party shall be entitled to terminate the applicable Subscription by written notice, and the Company shall refund to the User a pro-rata portion of prepaid Subscription fees attributable to the unexpired period.

17.1 The Company acknowledges that User Documents may contain sensitive, confidential, and commercially valuable information. The Company undertakes to treat User Documents and User Content as confidential and shall not disclose, sell, rent, or otherwise make available the same to any third party, except:

(a) As strictly required to provide the services contracted for;

(b) To the Company's employees, contractors, and service providers who have a genuine need-to-know and are bound by confidentiality obligations no less stringent than those set out herein;

(c) As required by a valid court order, subpoena, or direction of a competent regulatory authority under Applicable Law;

(d) With the User's prior written consent.

17.2 The Company shall not use User Documents to train, fine-tune, or improve any AI or machine learning model without the User's explicit, informed, and freely given consent, which may be provided or withdrawn through the User's Account Settings.

17.3 Unauthorised disclosure of confidential information may constitute an offence under Section 72A of the Information Technology Act, 2000, which provides for punishment of imprisonment up to three years and/or fine for disclosure of information in breach of a lawful contract.

18.1 In compliance with Rule 3(2)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Company has designated a Grievance Officer to address complaints and grievances of Users relating to the Platform's content and operations.

18.2 Grievance Officer Contact Details: Name: As published in the User's Account Settings (updated periodically in compliance with applicable law) Email: grievance@kanoonseva.in Postal Address: Kanoonseva Technologies Private Limited, India

18.3 The Grievance Officer shall acknowledge receipt of any complaint within twenty-four (24) hours of receipt and shall endeavour to resolve the complaint within fifteen (15) days of receipt, in accordance with Rule 3(2)(d) of the IT Intermediary Guidelines Rules, 2021.

18.4 For complaints related to the processing of personal data, the User may also approach the Data Protection Board of India (once established under the Digital Personal Data Protection Act, 2023) as a further recourse.

18.5 For consumer disputes, the User may seek recourse through the National Consumer Disputes Redressal Commission or the appropriate State Consumer Disputes Redressal Commission in accordance with the Consumer Protection Act, 2019.

19.1 Governing Law: These Terms and all matters arising out of or in connection with them shall be governed by, and construed in accordance with, the laws of India, without regard to its conflict of laws principles.

19.2 Informal Resolution: In the event of any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof ("Dispute"), the parties shall first attempt to resolve such Dispute through good-faith negotiation. Either party may initiate such negotiation by written notice to the other party. If the Dispute is not resolved within thirty (30) days of such notice (or such extended period as the parties may mutually agree), it shall be referred to arbitration as provided below.

19.3 Arbitration: All Disputes that are not resolved through negotiation shall be finally and exclusively resolved by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended), including all amendments thereto. The arbitration shall be conducted as follows:

(a) Number of Arbitrators: A sole arbitrator, mutually appointed by the parties. In the event the parties fail to agree on the appointment within fifteen (15) days, the arbitrator shall be appointed by the competent court under Section 11(6) of the Arbitration and Conciliation Act, 1996;

(b) Seat of Arbitration: Bengaluru, Karnataka, India (the "seat" establishing the juridical home of the arbitration for purposes of supervisory jurisdiction, as distinct from the venue of any particular hearing);

(c) Language: English;

(d) Applicable Rules: The substantive law of India shall govern the arbitration proceedings.

19.4 Nothing in this Clause shall prevent either party from seeking urgent interim or interlocutory relief from a court of competent jurisdiction, pending the constitution of the arbitral tribunal.

19.5 Subject to the foregoing arbitration agreement, the courts at Bengaluru, Karnataka shall have exclusive jurisdiction over any matter arising out of these Terms that is not subject to arbitration.

20.1 If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, void, or unenforceable, whether under Section 24 of the Indian Contract Act, 1872, or on any other ground, such invalidity or unenforceability shall not affect or impair the remaining provisions of these Terms, which shall continue in full force and effect.

20.2 The parties agree that the invalid or unenforceable provision shall, to the extent possible, be modified to the minimum extent necessary to make it valid and enforceable, while preserving to the greatest extent the original intent of the parties.

21.1 These Terms, together with the Privacy Policy, Refund Policy, and any other guidelines or policies published on the Platform and incorporated herein by reference, constitute the entire agreement between the User and the Company with respect to the subject matter hereof, and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

21.2 No failure or delay by the Company in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise thereof or the exercise of any other right, power, or remedy.

21.3 These Terms shall not be interpreted against the Company by reason of the Company having drafted the same.

For any questions, notices, or communications relating to these Terms of Service, please contact the Company at:

Kanoonseva Technologies Private Limited Email: legal@kanoonseva.in Grievance Officer: grievance@kanoonseva.in Billing Queries: billing@kanoonseva.in General Support: support@kanoonseva.in

Response time: The Company endeavours to respond to all legal queries within three (3) business days and to all other queries within one (1) business day.

These Terms were last reviewed and updated on 28 April 2026.