Legal Documents

Privacy Policy

Last updated: 1 April 2026  ·  Effective: 1 April 2026

Our Commitment

Legal documents contain your most sensitive information. We treat your data with the strictest confidentiality and will never sell it to third parties.

1. Overview

Kanoonseva Technologies Private Limited ("Kanoonseva," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at kanoonseva.in.

This Policy is published in compliance with:

  • The Information Technology Act, 2000
  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • Applicable provisions of the Digital Personal Data Protection Act, 2023

By using Kanoonseva, you consent to the practices described in this Policy.

2. Information We Collect

We collect the following categories of information:

Personal Information (provided by you):

  • Full name and email address (on account registration)
  • Phone number (optional, for document verification features)
  • Profile information (occupation, location — for personalising legal templates)
  • Payment information (processed by Razorpay; we do not store card details)

Document Data:

  • Information you enter into document templates (names, addresses, amounts, dates)
  • Documents you generate and save on the Platform
  • Upload files (if you use the Verify Draft feature)

Usage Data (collected automatically):

  • IP address and general geographic location
  • Browser type and operating system
  • Pages visited, features used, and time spent
  • Referring URLs

Communications:

  • Emails or messages you send to our support team
  • Feedback or survey responses

3. How We Use Your Information

We use your information to:

Service Delivery:

  • Create and manage your account
  • Generate, store, and manage your legal documents
  • Process payments for subscriptions
  • Provide customer support

Improvement and Research:

  • Analyse usage patterns to improve our templates and AI systems
  • Develop new features and services
  • Conduct anonymous research on document types and user needs

Communications:

  • Send transactional emails (document generation confirmations, subscription receipts)
  • Notify you of important service updates or security notices
  • Send marketing communications (only with your explicit consent; you can opt out at any time)

Legal Compliance:

  • Comply with applicable Indian law, court orders, or lawful government requests

4. Sharing Your Information

We do NOT sell your personal information to third parties.

We may share your information with:

Service Providers:

  • Razorpay (payment processing)
  • Supabase (database and authentication infrastructure, hosted in data centres with industry-standard security)
  • Google (AI/ML services for document generation assistance)
  • Email service providers for transactional communications

Legal Requirements:

  • When required by a court order, subpoena, or applicable law
  • To protect the rights, property, or safety of Kanoonseva, our users, or others
  • In connection with a merger, acquisition, or sale of company assets (with advance notice to users)

All third-party service providers are contractually bound to process your data only as instructed and to maintain appropriate security standards.

5. Your Documents and Confidentiality

We understand that the documents you create may contain highly sensitive information — including financial details, property information, family matters, and business secrets.

Our commitments:

  • Your documents are encrypted at rest and in transit.
  • Kanoonseva employees do not read your documents except when strictly necessary to resolve a support issue — and only with your explicit permission.
  • We do not use the content of your documents to train AI models without your explicit opt-in consent.
  • You can delete any document from your account at any time. Deleted documents are permanently removed within 30 days.

6. Data Retention

We retain your data for the following periods:

  • Account and profile data: Until you delete your account, plus 90 days.
  • Documents: Until you delete them, plus 30 days for permanent deletion.
  • Payment records: 7 years (required by Indian tax and accounting law).
  • Usage logs: 12 months.
  • Support communications: 3 years.

You may request deletion of your account and associated data at any time via Settings > Delete Account. We will process your request within 30 days, subject to legal retention requirements.

7. Your Rights

Under applicable Indian law and global best practices, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your account and personal data.
  • Portability: Request your documents in a downloadable format (PDF or DOCX).
  • Opt-out: Unsubscribe from marketing emails at any time via the link in any email or in your Account Settings.
  • Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise these rights, email us at privacy@kanoonseva.in or use the controls in your Account Settings.

8. Security

We implement industry-standard security measures including:

  • TLS/HTTPS encryption for all data in transit
  • AES-256 encryption for sensitive data at rest
  • Role-based access controls for internal systems
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication available for user accounts

However, no method of transmission or storage is 100% secure. We encourage you to use a strong, unique password and enable two-factor authentication on your account.

9. Cookies and Tracking

We use cookies and similar technologies for:

Essential Cookies: Required for the Platform to function (authentication, session management). These cannot be disabled.

Analytics Cookies: Help us understand how users interact with the Platform (pages visited, features used). These are anonymised and aggregated. You may opt out via your browser settings.

Preference Cookies: Remember your language, display settings, and other preferences.

We do not use third-party advertising cookies or tracking pixels.

10. Children's Privacy

Kanoonseva is not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us at privacy@kanoonseva.in and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will:

  • Post the updated Policy on this page with a revised "Last updated" date.
  • For material changes, notify registered users via email at least 15 days before the changes take effect.
  • For significant changes affecting your rights, seek fresh consent where required by law.

12. Contact and Grievance Officer

Data Controller: Kanoonseva Technologies Private Limited

For privacy queries or to exercise your rights: Email: privacy@kanoonseva.in

Grievance Officer (as required under the IT Act): Name: Available in your Account Settings Email: grievance@kanoonseva.in Response time: Within 7 business days for privacy concerns; within 30 days for data requests.

Related: Terms of Service

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